See who stays, and why

Cohort & Retention Analysis

Compare renewal patterns by signup month, plan, channel, tenure and customer segment without losing the business context.

Discuss this analysis
Colleagues reviewing performance charts together
The purpose

From an uncertain signal to a usable decision.

We structure cohorts around decisions your team can act on. The analysis separates normal lifecycle behaviour from meaningful shifts and clearly documents assumptions, exclusions and data limitations.

What you receive

  • Cohort retention curves
  • Segment comparisons
  • Renewal timing analysis
  • Decision-ready readout

How we keep it useful

We agree the decision, definitions and observation window before analysis begins. Findings distinguish evidence from interpretation, document data limitations and avoid claiming certainty the data cannot support.

Scopes and timing depend on data readiness. We confirm access, handling and expected outputs before work starts.

Next step

Share the renewal question and what data you have.

Request a scope conversation